join

To JOIN R1DE means you add your personal details so we can contact you in the future about news and updates.

Once a customer JOINS R1DE, you are called a MEMBER.

login

Once you have JOINED you will be given a password so the next time you want to book a class you just need to LOGIN. You will need to LOGIN each time you want to book a class.

type of member

As a MEMBER, you can choose to whether to PAY As You R1DE or R1DE Monthly

pay as you r1de

To PAY As You R1DE you just need to enter your card details and the payment is taken securely. R1DE does not keep any of your card details, they are kept within the secure gateway at Mastercard.

booking a class

A bike can be booked by LOGING IN and going to the Timetable section on the R1DE web site. Classes will be released on a daily basis for the week ahead, 7 days in advance.

upgrade your account

If you want to come and Pay As You R1DE to try us out first that’s great! If you then want to upgrade from a PAY As You R1DE to R1DE Monthly, simply let us know and we will delete your PAY As You R1DE account, then you can follow the JOIN process once again using a different email and password and choose R1DE Monthly.

r1de monthly

To R1DE Monthly you just need to enter your Bank Account details in order to set up a Direct Debit. For R1DE Monthly – all direct debits will be managed by the Harland Group and conform to the Direct Debit Guarantee scheme.  All R1DE Monthly memberships will be for a 12 month period; offered at either a discounted time bound rate or a standard monthly fee, variable and notified from the R1DE website.
Terms and Conditions surrounding the Direct Debit Mandate can be found on the R1DE web site. Once your details have been input online, you will receive notification from the Harland Group. Any issues with Direct Debits are dealt with directly between the customer and the Harlands Group.

cancelling a class

Pay As You R1DE: Once paid for by Debit or Credit Card a R1DE can be cancelled up to 24 hours before hand, this remains as a credit on the members account and can be re-used against another R1DE.  Cancellations are not refundable if the R1DE is cancelled within 24hours and full payment will be retained.

R1DE Monthly: Cancellations can be made up to 5 hours before the start of a booked R1DE; if R1DEs are not cancelled on three consecutive occasions R1DE will revoke booking privileges for 2 weeks.

waiting list

R1DE has 25 Keiser M3i bikes available in each class. Once a class is full, up to 5 R1DERs will be allocated to the waiting list. On the correct cancellation of a R1DE, the first; then second; then third on the list will be invited to take up the freed up space. Due to the time limit of 5 hours (that cancellations can be made before the start of a booked R1DE for R1DE monthly members), each available place on the waiting list will be offered for a period of 30 minutes and all notifications will be by the email held on the members’ account. If a customer does not respond within that 30 minutes, the slot is then offered to the next person on the waiting list.

bikes

At R1DE we have 25 of the latest Keiser M3i indoor cycling bikes. We ask that Members wipe down and clean their own bike at the end of each class, ready for the next R1DE. We have cleaner and cloths inside the studio for everyone to use. We also ask that Members listen to the bike set up instructions at the start of each class so the bikes are used properly and maintained to their high standard.

cleats

The Keiser M3i bikes are only compatible with two bolt SPD cycling shoes (or normal gym trainers in the pedal cages).

heart rate monitors

The Keiser M3i bikes are only compatible with Polar Heart Rate monitors. Unfortunately other heart rate monitors will not connect with the Keiser M3i bikes.

Keiser app

The Keiser app allows you to record your workout data from compatible Keiser M3i display via Bluetooth. Ideal to track your performance during and after workouts and post workout analysis, giving you a simple view of your day-to-day training.

changing rooms

At R1DE we have changing areas for men and women. Each changing room has two showers, a toilet and two sinks.

refreshments

At R1DE we have a Rijo coffee and tea machine, serving a range of coffees, tea and fruit tea. We also have bottles of water, juices and a range of Protein smoothies that can be pre-ordered before the class so they are ready for you to collect and go after your calorie burn.

social

At R1DE we are a social bunch, so you will feel part of the team immediately! Everyone is welcome to stay and chill out with us and get involved in the friendly atmosphere. We will have events on and Performance R1DEs and a range of exciting themed R1DEs along the way!

themed r1des

From rock, funk, 90s dance classics or 80s, we have themed R1DES running throughout the year! Come and join us at your favourite and bring your suggestions with you!

ABOUT R1DE

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